A place to start
Before you change the technology, check how the work fits together
If work keeps getting stuck between teams, start by following one piece of work from beginning to end.
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Insights
Practical thinking about how organisations work.
26 insights
Before you buy new software, check what the organisation can support
A software demo shows what a product can do.
Read articleBuild or buy software: when does each make sense?
Buy software when a dependable product meets the important needs of the business.
Read articleWhat digital transformation means for the work you do
Digital transformation changes how an organisation works and serves people, using digital technology where it helps.
Read articleDigital transformation and net zero start with the work
Technology choices affect the resources an organisation uses.
Read articleBuild cyber security into the way your business changes
A new system changes what your organisation depends on.
Read articleWhy you will not find us on social media
We want technology to help people do something useful and leave them with room to get on with their day.
Read articleMarketing is not sales with more words
Marketing helps the right people understand what you do and remember why it matters.
Read articleDigital maturity is an operating capability
Digital maturity describes how well an organisation makes digital choices, puts them into practice and improves them over time.
Read articleSoftware built around your business
Yopla Studio designs and builds websites, software products, internal tools and digital experiences.
Read articleWhat does an AI task actually cost?
An AI task costs the resources and people’s time needed to produce a result you can use.
Read articleYour AI-built app needs more than a working demo
Before people rely on an AI-built app, you need evidence that it handles the real process, protects access to information, recovers from problems and can be maintained.
Read articleMastering CRM Selection and Implementation
A CRM can give your team a clearer picture of customers and the work happening around them.
Read articleCloud or Local: The Pros and Cyber Security Considerations
Choosing where your systems run affects everyday work as well as security.
Read articleNavigating the Digital Minefield: AI and Social Engineering
An urgent request arrives from someone who appears to be a colleague.
Read articleThe Transformative Impact of AI: Balancing Innovation and Responsibility
Our original 2024 article explored what AI could make possible in content, communication and everyday work.
Read articleThriving, Not Growing: Rethinking Business and Economic Success
Revenue and headcount are easy things to count.
Read articleHow to avoid AI without purpose
Adding AI simply to sound current can create cost and complexity.
Read articleSimplicity is surface area, not minimalism
Simplicity doesn't mean fewer features.
Read articleData theatre: why dashboards multiply while confidence falls
Dashboards are supposed to create clarity.
Read articleWhy 'what is CRM?' is the wrong question
What is CRM? Customer Relationship Management.
Read articleCRM systems are sold as software, but they're really operating models
CRM systems are sold as software.
Read articleThe digital transformation journey is not linear - here's what really happens
Transformation plans often use a linear journey diagram, with labels such as Assess, Design, Build, Deploy and Optimise.
Read articleA 90-day plan to actually implement AI in your business
Ninety days can be a useful planning window for testing one focused AI capability.
Read articleWhat a good AI business case actually looks like (with worked examples)
An AI business case can be full of vision, industry trends and attractive projections while remaining vague about how the benefits will be achieved.
Read articleWhat should you spend on digital?
“How much should we put aside?” is a reasonable question.
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